The DriveSales™ | Bad sales habits which you should break right away!
The job of a salesperson is not exactly everyone’s cup of tea. They have to constantly engage with their customers and get back and forth with them to land a deal. More often than not, they come across as ‘annoying’, ‘sleazy’ and customers do not want to interact with them. It is so because there are certain qualities which are not welcome by customers.
Are you being cut off by your customers? Do your customers seem hostile to you? Here is a list of qualities that seem to be putting you off track.
1) Not listening- We cannot emphasize enough on your listening skills. Listening to your customer is crucial. Not listening to them does not help you understand what they want. Talking too much without listening comes off as annoying and pushy.
2) Intimidating your customer- Customer is king. You should make them feel comfortable. This helps them open up to you. This also helps them express what they are looking for which helps you serve them better.
3) Invading their space- You should get back to your customers but not bombard them with calls and emails. You should give them their privacy and time to take calculated decisions. Invading their space backfires on you and you will lose your prospects
4) Lack of knowledge- Make sure you have complete knowledge about your product. Giving them false information and not answering their questions hinders their confidence in investing in your product. Knowing your product thoroughly makes your customers believe in you and the product.
5) Inarticulate- Being eloquent is one of the basic qualities essential to becoming a good salesperson. An inarticulate salesperson cannot pitch his ideas efficiently. This does not get the message you are trying to convey across to your customers. This in turn leads to a bad sales pitch which is usually the foundation for all your sales.
Now, as an effective SALESPERSON! We can do three things from here.
1) Ignoring the opportunity and blaming the situation for revenue loss.
2) Taking important notes and going back to revisit your sales strategy with the growth mindset.
3) Reaching out to us if you need any specialized help for sales.
To conclude, what you choose to think also provides some idea of your growth mindset. It is something like Sean Covey’s quote “Depending on what they are, our habits either make us or break us”
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