The DriveSales™ | Here are the best 10 actionable habits of top sales performers!
Every salesperson is different and has a different and unique way to approach various situations. It is important to understand that successful sales not only depend upon the amount of knowledge or intellect of the salesperson.
Every individual has a way of dealing with different clients and situations, but there are some common habits that assist in becoming one of the greatest salespeople. The number of efforts you put in improving yourself will eventually reflect in your blooming career as a salesperson.
Below mentioned are some actionable habits of the top sales performers that are guaranteed to give you positive results and improvement in your sales career if you adopt them as one of your own:-
1) Active communication — Communication forms an integral part of your sales career. You should be confident and sure enough to thoroughly formulate your thoughts and strategies to your client in the best understandable way possible. You should not only be able to convince your client with your top-notch interaction skills but also be able to back your thought process up with the facts and figures. Time and again this active habit has proven to be a boon for every salesperson and forms the basis of successful deals.
2) Ask Questions — Always remember that your role as a salesperson is to help your client out with his business problem in the best way and as early as possible. This can only be achieved when you ask relevant questions and probe the client’s pain points to reach an ultimate solution. Listen actively and take notes of all the important points and use them later to explain your approach and strategies.
3) Be empathetic — Though you don’t own the business, always approach your client’s problem as one of your own. Try to put yourself in your client’s shoes to understand his feelings and expectations from you as a salesperson. Always try to think of a solution that can resonate with the emotions of your client.
4) Develop a sales methodology — The top sales performers insist on developing an effective, practical, and approachable sales methodology. Though every client has different needs, yet having a common ground to keep the whole company in sync will benefit your organization in the near future. Thus, create a common skill set and mindset amongst your peers and align the toolset and activities accordingly.
5) Create a well-sustainable pipeline — It is absolutely important to build a well-strategized and well-thought sales pipeline to carry out all the activities smoothly and easily. It is imperative to understand that a great sales pipeline will ease out almost 70 percent of the difficulties in the sales process and thus, increases the chances of successful deals.
6) Learn and teach — A great legacy is built only when the knowledge is shared and the sky is the limit in terms of learning. All the top salespersons advocate the fact that learning never stops and every client brings in a new opportunity to learn and grow. You can establish an effective team only when your team relates to your approach and thinking. This can only be achieved by coaching your team and acquainting them with your experiences.
7) Analytical approach — Make your customers understand your strengths and show them your analytical skills. Try to actively include them in your approach and ask them relevant questions. Base your strategy upon the accurate facts and figures and try to analyze the best possible solution for your client.
8) Be committed — Do not give up. Be persistent and never leave your client in the middle of a crisis. Never leave a client mid-way just because of a better opportunity. This makes you lose your trust and credibility in a business where the word of mouth is the ultimate decision-maker.
9) Team player — Though it is good to have various skills and strengths, always remember that you are much stronger and confident when you are working with a diligent team. Being a team player does not make you overrated but it makes you a valuable asset to your company.
10) Scope for improvement — It is absolutely important to understand that no matter your status and position in your company, there is always a scope for improvement and learning. Be humble and look for ways to enhance your skills and personality. Asking for feedback from your clients and peers is the best way to go about it.
Now, as an effective SALESPERSON! We can do three things from here.
1. Not ignoring the opportunity and blaming the situation for revenue loss.
2. Taking important notes and going back to revisit your sales strategy with the growth mindset.
3. Reaching out to The DriveSales™ if you need any specialized help for sales.
To conclude, what you choose to think also provides some idea of your development as a consultative salesperson. It is something like Tiffani Bova quotes “How you sell matters, what your process is matters, but how your customers feel when they engage with you matters more.”
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